Curbsy – Reinventing Local Commerce Through Smart, Contactless Shopping

Overview

Curbsy is a cutting-edge, cross-platform digital marketplace designed to revolutionize local shopping by combining the convenience of e-commerce with the personal touch of neighborhood businesses. Available on web and mobile (Android & iOS), Curbsy connects customers with local merchants and restaurants, offering a seamless, safe, and flexible shopping experience through options like curbside pickup, home delivery, and in-store collection.

Developed by Ingenium Studios, Curbsy is built to empower brick-and-mortar businesses while making everyday shopping faster, safer, and more accessible for consumers—particularly in a post-pandemic world.

Client Challenge

Local businesses were struggling to maintain customer engagement and sales in an increasingly digital-first economy. They needed a solution that would:

• Offer contactless and convenient shopping options
• Provide real-time inventory visibility
• Support varied fulfillment methods (e.g., curbside, delivery, in-store pickup)
• Enable efficient order and customer management
• Deliver a cost-effective alternative to big-name delivery platforms

The answer: a unified platform that prioritizes local economies, accessibility, and operational efficiency.

Ingenium’s Solution: Curbsy

Curbsy was built as a scalable and accessible digital ecosystem that enables customers to discover local merchants, shop across a variety of stores and restaurants, and receive orders safely and efficiently—all within one seamless app.

Core Features & Capabilities

🧭 User Registration & Local Discovery

• GPS-enabled search allows users to discover nearby businesses
• Real-time product availability enhances local relevance and trust

🛒 Product Browsing & Ordering

• Customers can browse menus and catalogs, manage carts, and check out using preferred fulfillment methods
• Mobile-first design for a smooth experience on all devices

🚗 Multiple Fulfillment Options

• Flexible delivery models including curbside, carhop, home delivery, and in-store pickup
• Fulfillment is powered by dynamic routing and GPS tracking

💳 Secure, Multi-Gateway Payments

• Integrated with various payment providers for secure, frictionless transactions
• Delivery pricing optimization reduces cost by up to 40% compared to competitors

🧍‍♂️ Carhop & Curbside Services

• Contactless car delivery via vehicle recognition system
• Real-time tracking ensures smooth handoff between customers and staff

🏠 Home Delivery Management

• Efficient delivery system powered by cost-optimized logistics algorithms
• Supports a wide radius with affordable rates

🛍️ Merchant Dashboard & Inventory Sync

• Merchants can manage their orders, inventory, and customer interactions in real-time
• Streamlined onboarding with no technical expertise required

♿ Accessibility-Focused Design

• Inclusive UX optimized for users with disabilities, seniors, and caregivers
• Full support for contactless interaction methods

Technology Stack

• Frontend: Web and mobile (React Native) interfaces for shopping and management
• Backend: RESTful API architecture for real-time operations and high scalability
• Location Services: GPS and geofencing for merchant discovery and delivery coordination
• Payments: Multi-gateway system with secure transaction handling
• Fulfillment: Smart order routing and real-time delivery tracking
• Security: PCI-DSS compliance, encrypted data, and accessibility compliance

Benefits Delivered

For Customers

• Safe, contactless shopping and dining
• Local discovery with real-time product availability
• Variety of fulfillment options including curbside, carhop, and home delivery
• Inclusive design for all user needs
• Seamless mobile and web experiences

For Local Merchants

• Digital storefront with minimal setup
• Inventory and order control in real-time
• Increased local visibility and customer reach
• Support for flexible fulfillment options
• Scalable tools for sustained revenue growth

For Restaurants

• Carhop-style service for in-vehicle dining
• On-the-Table (OTT) pre-ordering for dine-in optimization
• Reduced wait times and minimized contact

High-Traffic Applications

Curbsy’s architecture supports deployment in complex, high-volume venues, such as:

• Casinos – Seat-side ordering for food and merchandise
• Sporting Events – Contactless concessions with in-seat delivery
• Airports – Pre-order meals and gifts across terminals
• Shopping Malls – Store-to-car delivery services without queues

Future Roadmap

Curbsy is set to expand with the following planned enhancements:

• 🏆 Loyalty Program for frequent shoppers
• 🤖 AI-powered product recommendations
• 📦 Subscription services for recurring deliveries
• 🌍 Multi-language support for inclusive reach
• 🗣️ Voice ordering and augmented reality previews
• 📊 Advanced merchant analytics
• 🔗 API integrations with third-party delivery/logistics partners
• ⭐ Community reviews and social engagement features

Conclusion

Curbsy bridges the digital and physical retail worlds—supporting local businesses while delivering a best-in-class customer experience. By uniting convenience, safety, and local commerce in a single platform, Curbsy has become a powerful tool for communities seeking to modernize shopping without sacrificing human connection.

Curbsy isn’t just a marketplace—it’s the new face of neighborhood commerce.